Talking Points: Step 1 Environmental Parameters™

A customer's salt sets the targets for every other step, so find out what salt they're on before you recommend anything else. Step 1 – Environmental Parameters™ sets three core targets — temperature, pH and specific gravity — and matches one of five Quantum salts to the reef the customer keeps. This article gives you those targets, the salt for each reef type, where Step 1 stops, and what to say at the counter.